Delete your Brilla account

In the iPhone app

1. Open Brilla and tap More.
2. Tap Delete Account (at the bottom, under Sign Out).
3. Read what will be deleted, type DELETE, and confirm it's you by signing in again.

On the web

1. Sign in at getbrilla.co and open Settings.
2. Scroll to Delete account at the bottom.
3. Type DELETE, sign in again if asked, and confirm.

By email

Can't sign in? Email support@getbrilla.co from the address on your account and ask us to delete it. We'll confirm it's you and delete the account within 30 days.

What gets deleted

• If you own a business on Brilla: the whole business — customers, vehicles, jobs, photos, quotes, invoices, payment records, expenses and receipts, bookings, campaigns, settings, your logo, and connected accounts (Google Calendar, Google Business Profile, Facebook/Instagram, texting and email settings). Your team members lose access to the business; their own sign-ins are not deleted.
• If you're on someone else's team: only your sign-in and what belongs to it (your membership, notification and calendar connections). The jobs you worked and your pay records stay with the business, because they are the business's records.
• Deletion is permanent and happens right away. It can't be undone.

Subscriptions

Deleting your account doesn't cancel an App Store subscription. Cancel it first on your iPhone in Settings → Apple Account → Subscriptions. If you signed in with Apple, Brilla also stops using your Apple sign-in; you can check under Settings → Apple Account → Sign in with Apple.

See also our Privacy Policy. Questions: support@getbrilla.co.