How Sandhills Shine runs on Brilla.

Before Brilla, running Sandhills Shine meant keeping the business in your head, spread across four different places. Jobs got scheduled over text messages, half-remembered and occasionally double-booked. Pricing came from memory instead of a formula, so the same detail could get quoted two different amounts a week apart. Invoices lived in a spreadsheet that only got updated when someone remembered to open it. And getting a review out of a happy customer meant remembering to text them a few days later, which, more often than not, just didn't happen.

None of that is unusual. It's how most detailing businesses run before they have something built for how they actually work.