Log the product and the warranty window on a job, and let Brilla reach back out to the client before it lapses, instead of hoping they remember to call in two years.
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The coating was applied two years ago. Nobody's tracking when it's due for a check-in, so the upsell, and the relationship, just quietly disappears.
Which product, which package, which date: if it's not written down somewhere searchable, it might as well not exist when a client calls asking.
Log the product and the warranty window right on the job. It's tied to the client and the vehicle, permanently.
Brilla emails the client before the coating is due for its maintenance or renewal, without you having to remember to.
Every job, every coating, every vehicle, searchable and tied to the client's full history in the CRM.
Quote a coating package, and if the client goes quiet, a follow-up goes out for you. Accepted quotes become jobs.
Put coated cars on a recurring maintenance plan, so they come back on a schedule instead of when the client remembers.
Import past coatings and warranties from your old app or a spreadsheet, and the renewal reminders pick them up.
Every coating you apply gets a warranty window that follows up on its own.